Privacy Policy

Information we collect

When you fill out our contact or quote form, we collect your name, phone number, zip code, details about your home or project, your estimated budget, and any optional message you choose to include.

We also automatically collect certain information when you visit our website, such as website analytics, cookies, tracking pixels, UTM data, and advertising data.

How we use information

We use your information to follow up about your project by phone, text, or email if you provided one; prepare a custom quote; schedule an installation; send marketing communications you have opted into; improve our website; and track ad performance.

How information may be shared

We may share information with trusted service providers who help us run our business, including CRM systems, automation tools, website hosting, analytics services, advertising platforms, and communication tools. We do not sell your personal information.

Cookies and tracking technologies

We use cookies and similar technologies to understand how visitors use our website and to improve our marketing. This includes Meta/Facebook Pixel and other advertising tracking.

Data security

We take reasonable steps to protect your information, including secure hosting and access controls. No online system is completely secure, but we work to keep your data safe.

Data retention

We keep your information for as long as needed to provide our services, follow up on leads, and meet legal or business requirements.

User choices

You can contact Arvex Solutions at any time to request access to, correction of, or deletion of your personal information.

SMS Communications

SMS Communications: If you choose to opt in to SMS communications from Arvex Solutions, we may use your phone number to send text messages related to your quote request, appointment scheduling, project updates, customer support, and other service-related communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us through our website. No mobile information or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Contact information for privacy requests

For privacy-related requests, contact Arvex Solutions through the website or by phone.